This concept refers to a set of services designed to keep your environment operational and meeting your demands. The risk of downtime is limited by the expertise and responsiveness of our teams. This fix price service, add-on of the classic support, may include the following options :
Supervision of your infrastructure equipment allows us to provide high responsiveness to production incidents. Through a secure IPsec connection, our monitoring center is able to monitor your network and security infrastructure, retrieve all alerts and trigger in a pro-active way for preventive maintenance or a reactive on-site repairs action.